Friday, April 17, 2015


1. City Tax:Queen Anne Hotel- Brussels, Belgium- ID 8878
Guests should note that the local city tax is not included in the rate booked. This will be charged directly to guests by the hotel and payable at check in/out.

2. Miscellaneous:Anna Hotel- Helsinki, Finland- ID 46953
Please note the elevator at the hotel will be out-of-order from 21st to 25th April 2015.
Royal Princess Chiang Mai Hotel- Chiang Mai, Thailand- ID 44502
Please note hotel name change to 
Dusit Princess Chiang Mai.

3. Closure:BlueTree Resort At Lake Buena Vista- Orlando, USA- ID 45657
Please note that one of 4 pools in the resort is going through a total renovation. This transformation will take place at pool #2 and will be completed by 25th May 2015
Merlin Beach Resort- Phucet, Thailand- ID 42177Please note the superior rooms will be closed from 1st May to 31st August 2015 due renovation works.
4. Refurbishment:Best Western Capital Hotel- Stockholm, Sweden- ID 11715
Please note the hotel will start renovation works 13th of April 2015 and it will end later this year (in September); working hours: 10.00am-05.00pm Monday to Friday.
Cavendish Hotel- Eastbourne, England- ID 7394Please note that the scaffolding at the Hotel will be extended until the 30th of April 2015 due to weather conditions. 
Millennium Biltmore Hotel- Los Angeles, USA- ID 18726Please note hotel will be under renovation works, starting date: 16th April 2015
Construction Floor: 9th Floor, south side of the property, Monday to Friday, 8am to 5pm. All of hotel facilities are operating normally, and there will be no distraction to the guests.
W New York Times Square- New York, USA- ID 18746Please note that a project is underway effective 27th March 2015 to refresh the Living room at the Hotel.  Work is expected to end by 31st July 2015. The project will include complete redesign of the Living Room, Living Room Bar and Welcome Desk. During this time, there will be minimal disruption and inconvenience to guests.   The work area will be hidden from sight and the Welcome Desk will be relocated. It will not affect the guest room tower of the building. There is an additional bar available within the hotel located in the Blue Finn Restaurant for guests to visit during their stay. Working hours: 8:00am to 5:00pm, weekdays.
The Ritz Carlton Kuala Lumpur Hotel- Kuala Lumpur, Malaysia- ID 49501Please note the hotel will start renovation works April 2015.
Transformation Phase 1: Transformation of Guest Rooms

Scope: Complete re-design of the Deluxe Room, Executive Deluxe Room, 1 Bedroom Suite – Hotel Wing
Commencement Date: 15th April 2015 – 30th November 2015
Scope: Complete re-design of the 2-Bedroom Suites and 3-Bedroom Suites – Suite Wing
Commencement Date: 06th April 2015 – 30th September 2015
Impact: The transformation timing is scheduled from 9:00am to 6:00pm (Mon-Fri) 10:00am to 6:00pm (Sat-Sun). The transformation will be undertaken in phases with only a few floors being affected at a time. Sound buffer floors are implemented to ensure minimal noise disturbance and to not affect the guest room experience.
Transformation Phase 2: Transformation of Public Areas
Part of the total hotel rejuvenation will embark on a complete public area transformation where will bring the Hotel Wing and Suite Wing together as one hotel. The re-design will feature one main arrival lobby to enhance the guest arrival experience. We will completely transform our 1st Floor meeting rooms into various new cutting edge Food & Beverage Offerings.
Affected Area: César’s Restaurant
Commencement Date: 01st May 2015 – 30th November 2015
Scope: Complete transformation and relocation of César’s Restaurant. During the re-design, the daily breakfast will be served in the Carlton Conference Centre on level 2. The existing restaurant furniture will be relocated to the new venue to preserve the current luxury ambiance. Full American Breakfast Buffet with live stations will be available.
Affected Area: Lobby and Library Lounge – Suite Wing
Commencement Date: 01st April 2015 – 31st August 2015
Scope: This area will become the main Arrival Lobby for guest staying in both Hotel Wing and Suite Wing. It will feature a grand arrival experience with both reception and concierge service.
Impact: The arrival experience of the Suite Wing will not be affected during this period as the suite wing reception and library (club) lounge will be relocated to the “Carlton Gourmet” located adjacent to the Carlton Conference Center. Initially there will be periods of noise flowing through this area however the tranquility of the guest suites will not be impacted by this transformation.
Transformation Phase 3: Hotel Lobby and adjacent Lobby Lounge / Fitness Centre/ Pool Area
This phase will only commence once the main arrival lobby and new Food & Beverage offerings are completed by the end of Q3, 2015.
The existing hotel wing lobby and the adjacent Lobby Lounge will be combined into an exclusive VIP, Club & Suite Entrance and Club Lounge.
During this period, will also enhance and refresh our Fitness Centre/ Pool Area and the surrounding landscaping.
Royal York- York, England- ID 9141Kindly note that Hotel is starting some refurbishment works, so the Leisure Club will be closed from 1st June 2015 until 19th June 2015. The general working hours of the builders will be 8am until 5:30pm Monday to Sunday.
Thara Patong Beach Resort & Spa- Phuket, Thailand- ID 42842Please note hotel will be under renovation works from 2nd May to 31st August 2015. Tantawan Restaurant and parts of the guestrooms. Works will take place between 10:00 – 06:00pm (Monday – Saturday).
The Luxe Manor Hotel- Hong Kong, Hong Kong- ID 40925
Please note the hotel is conducting an exterior wall refurbishment until 30th April 2015.

5. Nationality restrictions- Reminder:Please note that we have put a note in our descriptions and have also advised all clients in the past. If your system cannot support different nationalities, please let us know and we will block you from selling these hotels. 
Furama RiverFront Singapore Hotel- Singapore, Singapore- ID 45328Rates are not valid for Nationals or passport holders of the following countries: Japan, Korean nationals.

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